LL GP9 cracked gear...who to contact?

Discussion in 'HO Scale Model Trains' started by MilesWestern, Sep 12, 2006.

  1. MilesWestern

    MilesWestern Active Member

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    Now that Lifelike had been bought by walthers, what do I do to get replacement parts for my geep? I also, in addition to the cracked gears, have warped sideframes! :curse: Can I get those repleaced too? I really need these parts, and if anyone could give me information, or a telephone #, that would be much appreciated! :wave: Thanks in Advance!
  2. matt fisher

    matt fisher Member

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    re cracked gears

    hi
    do you still have the parts sheet ? if you look at parts sheet you should find the part number and possiably A phone number, also you can go to walthers web site , when i'm missing parts from any athern blue box kit i call athern and they will replace the part ,
    that's missing but it usally takes a week or two . they will replace the part , because they dont wont a unhappy customer.

    matt
  3. Dick Elmore

    Dick Elmore Member

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    :curse: About 4 months ago, I called Walthers and asked them to send me a pair of GP7 trucks, gears etc. They were very nice and ship me a set right away. Four days ago, I called to ask if the traction wheels on the new Heritage 2-8-8-2 were availlable separately.
    Before I could get the whole question out, I was very abruptly informed they were not. I asked if it was because they wouldn't fit on the first run models and was told " I don't know, but you can't have them" !!! Rots-o-ruck.

    Dick
    Texas chief
  4. jim currie

    jim currie Active Member

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    I have contacted Dan Larkee at walthers several time for warrenty on proto locos have always been treated well and got my parts fast .
  5. MilesWestern

    MilesWestern Active Member

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    Jim, how can I get in touch with Dan? That sounds like the best way yo approach this problem. PM me any info you can provide. Thanks All you guys! :)
  6. jim currie

    jim currie Active Member

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