And here is exactly that opposite opinion of that same store in Phoenix you were just talking about Ezdays. I love that place. They know me by name, always take the time to answer my questions, and have a well stocked store. I have learned however that the man behind the register is the weakest link and when possible, I avoid him. The two that work in the back room are far friendlier and knowledgable. I'm guessing that your bad experience probably was due to the man that sits at the front register. If that's the case, I can totally understand your desire to not return.