hi all,
regarding the problem of users having issues uploading to the gallery. can you please advise them that unfortunately, the file size needs to be smaller than 2MB (due to the scripts on the server only allowing for that maximum size).
also, if they upload multiple images, they may need to do it in stages, to account for this too.
the file size is still big, so should still allow for fairly decent sized images, and doing it in stages should allow for the uploads to run smoothly.
can the mods/supermods etc keep an eye out though for anyone still having issues, and report the problem in this board, with the users name and any other info as necessary, and we'll look into them on an individual basis.
many thanks
susie
regarding the problem of users having issues uploading to the gallery. can you please advise them that unfortunately, the file size needs to be smaller than 2MB (due to the scripts on the server only allowing for that maximum size).
also, if they upload multiple images, they may need to do it in stages, to account for this too.
the file size is still big, so should still allow for fairly decent sized images, and doing it in stages should allow for the uploads to run smoothly.
can the mods/supermods etc keep an eye out though for anyone still having issues, and report the problem in this board, with the users name and any other info as necessary, and we'll look into them on an individual basis.
many thanks

susie