Thanks and apologies to all. I am a computer dummy and find them to be very illogical. I have supposedly downloaded these programs and they appear on my screen but I cannot open them. When I click on them, I'm asked if I wish to re-install them??? ezdays sent me one which I am able to open: however, it is completely unintelligible to me. I'm sure that my daughter could explain this all to me but she's just gotten her first contract job, so she's very busy. Our usual procedure is for her to run through everything step-by-step, while I write down the steps so that I can refer to the notes when I get stuck. And I do. I am not kidding when I say I find these things illogical: the symbols mean nothing (although I have learned that the email one is the one that I thought was a sandwich). The terminology sounds to me like secret code words and I seldom understand the shortforms.And to compound matters even more, my short term memory (at least for computer stuff) is nil. A couple of times I've managed to perform, by accident, some function that has usually baffled me. Absolutely can not recall how I did it, even two seconds later. Anyway, I do appreciate the attempts to help, and I will eventually sort this out. I'm getting quite a stockpile of photos and I do want to share them when I'm able to make them a more manageable size.
Thanks,
Wayne