Hello all, about 6 months ago, I found what I thought was going to be a great place to shop for my Model RR items. I bought an Athearn Genesis F7B With sound. It arrived, could not be programed, I called Wholesale Tranis, and was told to contact Athears Tranis and talk to them, which I did, they asked me to talk to the provider of their decoders which I did, the man I needed to talk to was out sick, I called back 3 more days, same response. Next I contacted Wholesale trains back, and was told to to return it for exchange which I did, the next one came, and was obviously used, and wouldn't even run, upon checking it out, the wires coming from the engine wern't connedced up to anything. I connected them up to the same tabs that my Atherarn Genesis 4-6-6-4 were connected to, and Wallah, it programed, but wouldn't hold a program for more than 4 or 5 ft away from the hand held unit. I bought a new battery for it, and the same thing happened. I contacted Wholesale Trains, and the owner got really nasty, and accused me of not knowing what I was doing, I asked if I could send it back at my expense, and he could take a look at it. He said no, he would pick it up using Fedex, and would give me a refund. To date no Refund, and I have written 2 letters, and they refuse to talk to me on the phone, or return my letter. Anyone had a similar experience? Dissapointed announce1