As far as I can tell for simply expressing strong dissatisfaction with the reliability of my MTH 2-8-0 train. Has this happened to anyone else? I had a really bad experience(I'm very new to model trains) and was looking for advice. They banned me. It was strongly worded, but no profanity. My original post did, but then I re-wrote it and cleaned it up, but got banned again anyway. I'll re-post it below and you can decide for yourself, and hopefully offer some advice which I would greatly appreciate. It has some anger, I fixed some typos and minor things too, and it is "G" rated I assure you: Subject: My apologies For my last post if some of my language was inappropriate, but I am FURIOUS with MTH for their business practices. Not to mention the quality of product as I have experienced so far. As I mentioned, I had TWO controllers on my 2-8-0 Great northern LM blow out within the first month. I am very new to O scale trains. Are they just incredibly delicate? They were still on warranty, so the guys at the Kirkland train store fixed them, but not without giving me a LOT of grief like I had done something wrong. Even giving me grief about how many scale miles I had put on the locomotive. Don't you buy these things to actually use? Or are they just for looking at? So now that it's about to go off warranty, I am scared to run my locomotive. At the very least, since they seem to be so unreliable, they could sell me a spare controller(or control board, or whatever they call the PC board in the tinder that controls the motor and produces the proto-2 sound). I called them up and asked them about it and they said they don't sell them to the general public? Why not? Are they questioning my soldering skills? I can haul out my O-scope and do my own diagnostics..... Forgive me if I am off base here, but I really feel like I'm dealing with con men. They get me to buy a high priced locomotive, and then start hitting me for money every few scale miles. When it breaks. How many hours should I expect to get out of this thing before it breaks? My second concern is the way they treated the guy who wrote software to interface with his TIU. That is inexcusable. They should be encouraging this kind of thing, not threatening legal action. When I bought my train, I bought it because I wanted to learn about how they work. Same thing I do with my cars, computers, you name it. Sure it's fun to watch it go around in circles, but I really want to be able to do my own maintenance, upgrades, "hotrodding"(whatever that may mean in a model train context), etc. I didn't even get to that part. Just through normal use and running it around a simple layout I had the two main controller failures. Doesn't inspire confidence. MTH needs to understand that a lot of the people who can afford their products these days may have a strong scientific and engineering background, and expect a higher level of involvement in the technology of their purchase. I did a lot of work in logic chips(eeproms etc) and electronic control systems in college, so this stuff doesn't seem like rocket science. I also REALLY want to play around with the sound files(which I know also have the motor control code embedded) to upload my own sounds. Has anybody done any data analysis on these files? I should be able to upload any sound I want to my train. It's *MY* train. MTH needs to understand that they are driving newcomers away from this hobby with their behavior. I'm one of them. My experience with Lionel is just about as bad. There's a company I found called Southern Digital that seems to offer "aftermarket" control/sound systems, but it looks like they are only for G scale. Too big for me right now, plus I really like O scale. Any advice appreciated.