I stopped by my LHS located in Tire Hill, Pa to pick up some money since they sold a few cars for me. Tom was on the phone and was talking to a person that bought a PE set at Boscovs Department store. Apparently the transformer was dead and of course Boscovs said they would have to contact Lionel because Boscovs doesn't do it. Tom told them just to bring the bad transformer to the shop and he would give them a new CW 80. He said he would take care of getting the warranty stuff done even though it was not his customer. Outstanding service from a small LHS.